So what’s the latest on Elon’s great Twitter shake-up?
While we’re still waiting for Elon Musk’s Twitter takeover bid to be finalized, Musk has been slowly doling out more details of his Twitter reinvigoration plan, which he believes will see the app grow its user count by 200% over the next three years, and bring in 5x more revenue by 2028.
Which seems ridiculously optimistic by any measure – but given Musk’s track record with his other companies, no one’s dismissing his plans outright, as maybe he sees something we don’t, and there is actually a pathway to making Twitter a more essential element of people’s everyday lives.
Though from what Elon’s outlining thus far, that pathway’s not exactly clear just yet.
- Musk feels that Twitter has a strong left bias because it’s based in San Francisco. Musk’s view is that many Twitter employees would not even realise this bias due to where they’re located
- Musk reiterated his plans to open-source Twitter’s feed algorithm, saying that, if he can, he would ‘literally put the Twitter algorithm on GitHub and say like, ‘Hey, anyone want to suggest changes to this? Please go ahead’
- Musk indicated that, based on the evidence that he’s seen, he would likely restore former President Donald Trump’s banned account, as permanent bans, in his view, are not effective in the vast majority of cases
The last point is what most are latching onto – ever since the Tesla owner announced his plans to buy Twitter, right-wing pundits have been trumpeting the deal as a win for free speech, and a restoration of their capability to say what they want on the social media platform, free from perceived bias and enforcement aligned with political perspective.
Twitter itself has been working for years to establish a fair and reasonable process for the enforcement of its rules, but in Musk’s view, the banning of Trump was an over-reach, which Musk says, former Twitter CEO Jack Dorsey agrees with.
In response, Dorsey explained his perspective on the Trump ban:
I do agree. There are exceptions (CSE, illegal behaviour, spam or network manipulation, etc), but generally permanent bans are a failure of ours and don’t work, which I wrote about here after the event (and called for a resilient social media protocol): https://t.co/fQ9KnrCQGX
— jack⚡️ (@jack) May 10, 2022
As you can see, Dorsey had reservations about the decision at the time, and Musk’s view aligns with these concerns. Whether it was the right move or not, the decision to ban Trump has become a ‘line in the sand’ moment, and it will likely be a major point of contention in marking the Elon Musk era at the app, if indeed Musk does move to undo Trump’s ban once he takes ownership of the company (which is still to be confirmed).
Though Trump says that he’s not coming back anyway. The former President is apparently dedicated to building his own social network, Truth Social, which, if it’s successful, could end up making him a lot of money, while also allowing any type of speech that it chooses.
But it’s also hard to imagine that Trump is overly happy speaking to a much smaller audience. Here’s a visual representation of the engagement on Truth Social as it stands right now.
Trump had close to 90 million followers on Twitter when his account was banned, which gave him a huge platform to spread his political messages, while virtually every one of his tweets sparked a new news cycle of its own.
If Musk does reverse Trump’s ban, despite his comments to the contrary, I’m tipping that Trump will be back, which will kick off a new season of ‘Will They Ban Him?’, as he resumes his late night practice of poking his various enemies and critics via his short missives.
The Trump issue aside, Musk’s expanded comments on content moderation in today’s interview do seem a little concerning, in that outside of these larger, more high profile cases, there does seem to be a level of naivety to his understanding of adequate platform moderation.
As per Musk:
“If [Twitter users] say something that is illegal or otherwise just destructive to the world, then there should be perhaps a timeout, a temporary suspension, or that particular tweet should be made invisible or have very limited traction. I think if there are tweets that are wrong and bad, those should be either deleted or made invisible, and a suspension, a temporary suspension is appropriate but not a permanent ban.”
‘Wrong and bad’ is pretty vague, and while I’m sure that Musk has a stronger grasp on the real issues at play than what this statement would suggest, it does seem that he has a way to go in fully understanding the potential harms and dangers of allowing certain types of speech to be amplified via social networks.
In any event, Musk does advocate a form of moderation here, in policing the most harmful types of content. Musk has previously noted that he will align with the laws of each region, in determining what will and won’t be allowed in the app, while he also recently met with Thierry Breton, the European Commissioner for Internal Markets to discuss the EU plans for content moderation.
So Musk, according to his statements thus far, will look to ensure that Twitter adheres to evolving content laws, in all regions. Which makes sense, and seems like a more ‘hands off’ approach to such issues. But ultimately, that could see Musk’s free speech stance diluted, at least in the eyes of the more extreme elements who are welcoming the Musk era with open arms.
And all of this aside, none of Musk’s views on free speech will help the platform stimulate user growth.
How will Twitter triple its user base in three years? Most people that can access Twitter are already well aware of what the platform is and how it works, and they’re either using it or they’re not.
How will Musk convince those who’ve shown no interest in the past to sign up?
There’s still a way to go in understanding the next phase of Musk’s plan, and many elements that need to be considered, in all aspects, before we get some perspective on what, exactly, Twitter will become in its next stage.